Crystal Necklace

-Delayed Orders: Orders No Found, In transit, Pending, Expired with more than 45 days.

- The tracking number doesn’t show any change or information.

To get the refund, please contact us (send image or video of the product) not later then 3 days after receiving the order if:

- Orders arrived damaged.

– Order arrived damaged and the customer doesn’t want the replacement to be sent.

- For orders that are marked as delivered but not received, you must obtain a non-delivery certification from your local post office. We will then process a refund or resend.

- Bad quality.

- Wrong item.